Sr. Site Reliability Engineer - Incident Excellence
Our Organization
We use the Tao of HashiCorp as our guiding principles for product development and operate according to a strong set of company principles for how we interact with each other. We value top-notch collaboration and communication skills, both among internal teams and in how we interact with our users
Our Team
The HashiCorp Incident Excellence team is responsible for improving HashiCorp’s incident response while maximizing learning from incidents. Our focus is on helping all engineers feel confident when they are on-call and improving communication to efficiently resolve incidents and build trust in our brand. We partner closely with teams to drive a holistic incident management strategy and share learnings to help our business continuously improve.
About the Role
This engineering role is on a nascent engineering team. The team is responsible for products that touch many areas of engineering organizations at HashiCorp, so applicants will need to excel at collaboration, have product-focused mindsets, and be comfortable iterating in an agile manner towards solutions.
In this role, you can expect to:
- Be responsible for and drive incident management capabilities and culture
- Contribute to incident command on-call
- Build technical skills and relationships within a team of engineers and SREs
- Learn, teach, and collaborate cross functionally
You may be a good fit for our team if:
- Professional experience with incident management in cloud environments
- Enjoy working on a variety of scopes spanning software engineering, cloud infrastructure, and SRE
- Worked to drive efficiency improvements of software at scale
- Experience collaborating cross functionally to deliver engineering culture change
- Worked on infrastructure teams in customer-centric and agile organizations with empathy and compassion
- Worked with SaaS or another type of managed software offering
- Expertise in one or more of the major public clouds
#LI-Remote
Individual pay within the range will be determined based on job related-factors such as skills, experience, and education or training.
Life at HashiCorp
HashiCorp is driven by our people and our principles which have been the foundation of everything we do since the company was founded in 2012. Join us on our journey as we work to support the world's most innovative companies as they transition to cloud and multi-cloud infrastructure through simple yet powerful workflows and automation.
About HashiCorp
At HashiCorp, we build the infrastructure that enables innovation. Our suite of multi-cloud infrastructure automation products are the underpinnings of the largest enterprises in the world, who rely on our solutions to provision, secure, connect, and run their critical applications to deliver crucial services, communications tools, and entertainment platforms to the world. We're building a once-in-a-generation infrastructure company with a unique approach rather than focusing on specific technologies, and we build products and solutions that support real-world workflows spanning the multiple cloud environments that nearly every organization worldwide is using today.
HashiCorp is proud to be an Equal Employment Opportunity employer. We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws. We also consider qualified applicants with arrest and conviction records consistent with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Ordinance, and other applicable state or local laws.
HashiCorp is committed to providing reasonable accommodations to qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please reach out to benefits@hashicorp.com
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