Privacy
We respect your privacy and follow industry standards to protect your personal information. Learn more about how your data is processed, transferred, and stored.
Cookie Policy
This Cookie Policy (“Policy”) explains how HashiCorp, Inc., and subsidiaries (collectively, “HashiCorp”, “we”, “us” or “our”) use cookies and similar technologies to recognize you when you visit one of our websites, including any other media form, media channel, mobile website, or mobile application related or connected thereto provided or officially sponsored by HashiCorp, or any other HashiCorp websites that link to this Policy (collectively, the “Websites”).
This Policy explains what these technologies are and why we use them, and outlines your (“data subject”, “user”, “you” or “your”) rights to control our use of them.
In certain instances, we may use cookies to collect personal information, or what will becomes personal information if we combine it with other information. In such cases, our Privacy Policy (https://www.hashicorp.com/trust/privacy) will apply in addition to this Cookie Policy. We may request your consent to set cookies on your computer or mobile device as required by the General Data Protection Regulation (“GDPR”).
What are cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. Cookies are created when you visit a website that uses cookies to keep track of your movements within the site, help you resume where you left off, and any preferences. Websites store a corresponding file to the one that is set in your browser, and in this file websites track and keep information on your movements within the site, and any information you may voluntarily give while visiting the website, such as email address.
Why do we use cookies?
We use cookies for several reasons, such as to provide you with a consistent and customized experience on our Websites. Like most organizations, we also partner with selected third parties, listed below, for tracking and marketing purposes on our Websites; these cookies enable us to analyze and track the use of our Websites, determine the popularity of certain content and better understand online activity. HashiCorp also uses cookies to serve relevant ads and track conversions.
You are encouraged to review the privacy policies of these third parties and contact them directly for responses to your questions.
Essential cookies
These are necessary to provide you with the services available through our Websites and to use some of its features, such as access to secure or restricted areas.
Who serves these cookies:
| Cookie Provider | Website URL | Description |
|---|---|---|
| CloudFlare | https://www.cloudflare.com/cookie-policy/ | CloudFlare provides DNS services |
| DataGrail | https://www.https://www.datagrail.io/ | A service that manages third party scripts on our websites |
| Google Analytics 4 Cloud |
https://developers.google.com/ |
Google Analytics 4 (GA4) is Google’s new Analytics property, which you can use for both websites and apps. Google Analytics 4 has machine learning at its core to automatically surface helpful insights and give you a complete understanding of your customers across devices and platforms. When you have Segment installed, you can make efficient use of your existing tracking implementation by using Segment to fulfill your data collection needs across all your tools that integrate with Segment, including Google Analytics 4. |
| HashiCorp, Inc. | https://www.hashicorp.com | We collect IP addresses and browser metadata, such as IP addresses and device information |
| Segment | https://segment.com | Central hub for capturing our interactions with our customers |
| Qualified Chatbot |
https://www.qualified.com/chatbots | Qualified is a chatbot service that allows visitors to chat with our sales staff through the website. |
| Vercel |
https://www.vercel.com | Infrastructure used to deploy our websites and to view previews |
| Youtube | https://www.youtube.com/ | Used for embedding videos on our Websites |
| Zendesk | https://www.zendesk.com/ | Used by Support for ticketing purposes |
How to opt-out:
Because these cookies are necessary for our Websites to function, you cannot opt-out. You can, however, block or delete them by changing your browser settings as described below under the heading “How can I control cookies?”
Advertising cookies
Advertising cookies allow us to keep track of whether our company advertising campaigns have been successful or not. We absolutely never display any third party advertisements on our own websites, or sell any user data to third parties. Disabling any of these scripts makes it more difficult for us to gauge whether our company's advertisements are resonating with current and potential future customers.
Who serves these cookies:
| Cookie Provider | Website URL: | Description |
|---|---|---|
| Google Ads (Gtag) | https://ads.google.com/ | This script keeps track of whether those who have clicked on advertisements for HashiCorp services we have run through google have clicked and arrived successfully on our website. |
| LinkedIn Insight Tag | https://www.linkedin.com/help/lms/answer/65513/add-the-linkedin-insight-tag-to-your-website | This small script allows us to see how effective our LinkedIn campaigns are by measuring how many users have clicked prompts on LinkedIn to arrive at our site. |
How to opt-out:
To opt-out, please scroll to the bottom of the page on https://hashicorp.com and click on “Cookie Manager”. You can modify your preferences within the pop-up.
Please also refer to “How can I control cookies?” section below.
Functional cookies
Functional cookies provide a utility to the website, such as the ability to log in, or to get live support. Disabling any of these scripts will cause that functionality to become unavailable. While we do not currently use functional cookies, we may implement them in the future to enhance your experience. If and when we do, you will be notified and given the opportunity to manage your preferences.
How to opt-out:
To opt-out, please scroll to the bottom of the page on https://hashicorp.com and click on “Cookie Manager”. You can modify your preferences within the pop-up.
Please also refer to “How can I control cookies?” section below.
Performance Analytics cookies
These cookies are used to enhance the performance and functionality of our Websites, but are generally non-essential to their use. Without these cookies, certain functionality (like videos) may become unavailable.
Analytics services enhance the performance and functionality of our Websites, and keep track of page traffic and user behavior while browsing the site. We use this data internally to improve the usability and performance of the site. Disabling any of these scripts makes it more difficult for us to understand how our site is being used, and slower to improve it.
Who serves these cookies:
How to opt-out: To opt-out, please scroll to the bottom of the page on https://hashicorp.com and click on “Cookie Manager”. You can modify your preferences within the pop-up.
Please also refer to “How can I control cookies?” section below.
Email Marketing
Email Marketing cookies track user behavior while browsing the site. We use this data internally in our marketing efforts to provide users contextually relevant information based on their behaviors. Disabling any of these scripts makes it more difficult for us to provide you contextually relevant information.
Who serves these cookies:
| Cookie provider | Website URL | Description |
|---|---|---|
| Marketo V2 | https://www.marketo.com/ | Marketo is a marketing automation tool that allows us to segment users into different categories based on their use of our Websites. We use this information to provide tailored information to users in our email campaigns |
How to opt-out: All of our marketing emails contain a link to unsubscribe from our content, which is located at the bottom of the email.
Please also refer to “How can I control cookies?” section below.
Website ChatBot Disclosure Update:
This chat may be recorded by us and our service providers as described in HashiCorp’s Privacy Policy.
Social networking cookies
By accessing social networks or using social features of our Websites, these social networking services or providers may set additional cookies, which may be used to track your browsing activity. We do not have control over these cookies. You are encouraged to review the relevant privacy and cookie policies for each respective social network provider to ensure you are comfortable with their data privacy practices. To opt-out, please refer to each respective social network provider. Additional resources may be found in the “How can I control cookies?” section of this policy.
What about other tracking technologies?
In addition to cookies, we use other tracking technologies like tracking pixels. A tracking pixel is an HTML code snippet which is loaded when a user visits a website or opens an email. It is useful for tracking user behavior and conversions. We use tracking pixels to monitor the traffic patterns of our users, to understand if you have clicked on an ad displayed on a third-party website, improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair this functionality. Personal information collected using tracking pixels is stored and analyzed by us to optimize the delivery of our newsletters and emails, and to improve the relevance of the distributed content. Many email clients and web browsers support functionality to opt-out or prevent the use of these tracking mechanisms.
How can I control cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences via the cookie consent tool on our Websites and by following the appropriate opt-out links provided in the cookie table above. You can set or amend your Internet browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Websites, though your access to some functionality and areas of our Websites may be impacted. Please visit your browser’s help menu for information on how to opt-out of cookies. Tracking pixels may be refused by configuring the settings on your email client or web browser to prevent web beacons from being activated. Please refer to the documentation for your particular web browser, email client or device for additional information on whether it is supported and how to configure this setting. For additional information regarding our privacy practices and how we protect your personal information, please refer to our Privacy Policy.
Do-Not-Track signals
Modern web browsers and mobile operating systems include a Do-Not-Track (“DNT”) feature. While no uniform technology standard for recognizing and implementing DNT signals has been finalized, we respect and honor DNT signals on our Websites. If a universal standard for responding to DNT signals is adopted in the future, we will update this Cookie Policy to align with such standards.
How often will you update this Cookie Policy?
We may update this Cookie Policy periodically to reflect changes to the cookies we use or for other operational, legal or regulatory reasons. Please review this Cookie Policy to stay informed about our use of cookies and related technologies and your choices.
Where can I get more information?
If you have any questions about our use of cookies or other technologies, please email us at privacy@hashicorp.com or by posted mail:
HashiCorp, Inc.
℅ Security and Privacy Office
101 Second Street, Suite 575
San Francisco, CA 94105
United States